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Terms and Conditions

Terms and Conditions

UniLodge New Zealand – Terms & Conditions

 

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Navigate to the relevant section through the links below.

Please read these terms carefully before applying for accommodation. By applying, you agree to these terms. Keep a copy for your reference.

Property Terms & Conditions:

Standard Terms and Conditions:

 

UniLodge Mayoral Drive Survey Terms and Conditions

We’re giving away one Apple Watch SE (3rd Generation) (GPS) 44mm – Midnight Aluminium Case with Sport Band (Midnight). Simply complete the survey to go in the draw.

  1. Entry is open to current residents of UniLodge Mayoral Drive who complete the 2026 UniLodge Resident Satisfaction Survey.
  2. The promotion opens on 11 May 2026 and closes at 5:00pm on 29 May 2026.
  3. To be eligible to win, residents must provide proof of survey completion to a UniLodge staff member by 5:00pm on 29 May 2026.
  4. This promotion is not valid in conjunction with any other offer.
  5. Each resident may only enter once.
  6. The prize is one Apple Watch SE (3rd Generation) (GPS) 44mm – Midnight Aluminium Case with Sport Band (Midnight). No colour or model substitutions are available.
  7. The prize is not transferable, refundable, or redeemable for cash.
  8. This promotion is valid only at UniLodge Mayoral Drive.
  9. One winner will be selected at random by an independent third party on 29 May 2026 and notified via email.
  10. If the prize remains unclaimed, UniLodge reserves the right to conduct additional draws as required, subject to relevant regulations.
  11. UniLodge accepts no responsibility for any loss or damage suffered (including indirect or consequential loss) in connection with the prize, except where liability cannot be excluded under law.

 

UniLodge Auckland Central Survey Terms & Conditions

Complete the UniLodge Survey this May and go in the draw to win one of four JBL Go Essential 2 Portable Speakers. Want to level up? Complete the survey and leave us a Google review to go in the draw to win one of four Apple AirPods 4. Available at UniLodge Auckland Central.

  1. Entry is open to current residents of UniLodge Auckland Central only.
  2. The promotion runs from 11 May 2026 to 5:00pm on 29 May 2026.
  3. Complete the 2026 UniLodge Resident Satisfaction Survey and provide proof to a UniLodge staff member to receive one (1) entry into the Speaker Prize Draw.
  4. Complete the survey and submit a Google review for UniLodge Auckland Central, and provide proof of both, to receive one (1) entry into the AirPods Prize Draw.
  5. The Speaker Prize Draw includes four (4) JBL Go Essential 2 Portable Speakers (four winners).
  6. The AirPods Prize Draw includes four (4) Apple AirPods 4 (four winners).
  7. Winners will be selected at random by an independent third party and notified via email.
  8. Residents who complete both the survey and a Google review will be entered into the AirPods Prize Draw only and are not eligible for the Speaker Prize Draw.
  9. Each resident may enter once and win one (1) prize only.
  10. Prizes are not transferable, refundable, or redeemable for cash.
  11. This promotion is valid only at UniLodge Auckland Central and is not valid with any other offer.
  12. If a prize remains unclaimed, UniLodge may conduct further draws in accordance with relevant regulations.
  13. UniLodge is not responsible for any loss or damage in connection with the prize, except where required by law.

 

UniLodge Auckland City Survey Terms & Conditions

We’re giving away one Apple Watch SE (3rd Generation) (GPS) 44mm – Midnight Aluminium Case with Sport Band (Midnight). Simply complete the survey to go in the draw.

  1. Entry is open to current residents of UniLodge Auckland City who complete the 2026 UniLodge Resident Satisfaction Survey.
  2. The promotion opens on 11 May 2026 and closes at 5:00pm on 29 May 2026.
  3. To be eligible to win, residents must provide proof of survey completion to a UniLodge staff member by 5:00pm on 29 May 2026.
  4. This promotion is not valid in conjunction with any other offer.
  5. Each resident may only enter once.
  6. The prize is one Apple Watch SE (3rd Generation) (GPS) 44mm – Midnight Aluminium Case with Sport Band (Midnight). No colour or model substitutions are available.
  7. The prize is not transferable, refundable, or redeemable for cash.
  8. This promotion is valid only at UniLodge Auckland City.
  9. One winner will be selected at random by an independent third party on 29 May 2026 and notified via email.
  10. If the prize remains unclaimed, UniLodge reserves the right to conduct additional draws as required, subject to relevant regulations.
  11. UniLodge accepts no responsibility for any loss or damage suffered (including indirect or consequential loss) in connection with the prize, except where liability cannot be excluded under law.

 

Canterbury Survey Terms & Conditions

We will be giving out two Apple Watch SE 3 GPS 40mm Starlight Aluminium Case with Sport Band S/M.

  • One watch will be drawn from the pool of Tupuānuku, Tupuārangi, Kirkwood, Campus Houses and Hayashi students
  • One watch will be drawn from the pool of Ilam, UniHall and Sonoda
  1. Entry is open to current residents of UniLodge who complete the 2026 UniLodge Resident Satisfaction Survey.
  2. The promotion opens on 11 May 2026 and closes at 5:00pm on 29 May 2026.
  3. To be eligible to win, residents must provide proof of survey completion to a UniLodge staff member by 5:00pm on 29 May 2026.
  4. This promotion is not valid in conjunction with any other offer.
  5. Each resident may enter only once.
  6. The prize is not transferable, refundable, or redeemable for cash.
  7. This offer is valid only at UniLodge; Tupuanuku, Tupuārangi , Dovedale Halls: Hayashi, Campus Houses, Kirkwood Avenue Hall, Kirkwood Hall Students, Dovedale Halls: Sonoda, Ilam Student Accommodation, and UniHall respondents.
  8. Two winners will be selected at random by an independent third party on 29 May 2026 and notified via email. One winner will be from a pool of University Hall, Ilam Student Accommodation and Dovedale Halls: Sonoda respondents, another will be from a pool of Tupuārangi, Tupuānuku, Campus Houses, Kirkwood Ave Hall & Flats, Dovedale Halls: Hayashi respondents.
  9. If the prize remains unclaimed by the winner(s), UniLodge reserves the right to conduct additional draws as required, subject to relevant lottery regulations.
  10. UniLodge accepts no responsibility for any loss or damage suffered (including indirect or consequential loss) in connection with the prize, except where liability cannot be excluded under law.

 

UniLodge Auckland City Short Stay Rate Terms & Conditions

  1. You must be classified as a new resident at UniLodge Auckland City to be eligible for this offer.
  2. The weekly rate of $472* is only valid for eligible bookings of the Studio Standard received from 27/04/2026 – 30/06/2026, unless sold out prior.
  3. All new residents must have paid their bond to secure the booking. Failure to pay the bond (deposit) by the specified date will be deemed not eligible for this offer. Bond fees are communicated via the offer letter and lease agreement.
  4. This offer applies only to a minimum lease of 6 weeks.
  5. Lease must commence on or before 19/05/2026.
  6. Lease must end on or before 30/06/2026 (subject to a minimum stay of 6 weeks).
  7. This offer is valid until 30/06/2026.
  8. This offer cannot be transferred or exchanged for cash.
  9. This offer is only valid at UniLodge Auckland City and is not available at any other UniLodge properties in Australia or New Zealand.
  10. This offer is not valid with bookings that have already been deposited/received/accepted.
  11. This offer is valid if booked via education agents, booking agents, or referral agents via the agent booking portal.
  12. Pricing is correct as at 27/04/2026

 

Standard Terms & Conditions UniLodge New Zealand

These terms apply to all UniLodge properties in New Zealand. They cover individual and small group applications made:

  • Online via our website
  • In person at a UniLodge property
  • Over the phone or email
  • Through the UniLodge app
  • Via an approved education agent
  • Or any other method accepted by UniLodge

Applications are reviewed by our team to ensure applicants meet minimum requirements. UniLodge complies with the Human Rights Act 1993 and does not discriminate on the basis of:

  • Age, sex, marital or parental status
  • Pregnancy, sexual orientation, disabilities, or physical features
  • Race, religion, political beliefs, or personal associations

Successful applicants will receive a Letter of Offer, detailing next steps and payments required to secure their accommodation.

Important Notes

  • All rooms are for single occupancy unless specified otherwise.
  • Rates and fees on the website are indicative; the official rates in your Letter of Offer apply.
  • Applicants under 18 must have parental or legal guardian consent.
  • International students under 18 must apply to approved Under-18 properties only (listed on our website). Students under 17 are not accepted.
  • Room type requests are not guaranteed; check your Letter of Offer carefully.
  • To cancel a booking, email the property’s reservations team. Cancellation may incur a fee. Refer to your Letter of Offer for details.
  • UniLodge may cancel your application if:
    • The information provided is false, or
    • You fail to comply with these Terms and Conditions

Contents Insurance

UniLodge offers optional Contents Insurance for residents. Check with your property for availability.

  • View the Product Disclosure Statement (PDS) and policy details via your property.
  • To opt out, email your property with your full name, room, and property.
  • Check for duplication with other insurance policies to avoid double coverage.

No Visa, No Pay Policy

If you are unable to obtain a student visa:

  • Before your lease starts: Email the property within 24 hours of receiving your visa refusal notice, attaching the email from Immigration New Zealand. Your lease will be cancelled without penalty.
  • After your lease starts: Email the property within 24 hours of receiving your visa refusal notice. Your request to terminate your lease will be considered by the Property Manager.

Property Terms & Conditions

  • All residents must comply with the rules and regulations of their property.
  • Any breach may result in termination of your lease.

Cancellation Policy – New Zealand Properties

Once you have accepted a Letter of Offer, you are bound under the Residential Tenancies Act 1986.

Cancellation without penalty may be possible if:

  • You do not meet the student status requirement
  • You cannot legally enter New Zealand
  • Border closures or restrictions prevent your entry
  • Flight delays may allow a postponed lease start date, subject to financial adjustment. Check with the property for eligibility.

Cancellation with penalty occurs if:

  • False or misleading information is provided
  • Bond or rent in advance is unpaid
  • Residential Tenancy Agreement is not signed
  • Change of mind

We aim to process refunds within 14 days.

Limited-Time Campaigns

Terms for all campaigns are listed with the individual offer. Offers cannot be combined or exchanged for cash.

Contact & More Information

  • Phone: +64 3 244 0991
  • Email: info@unilodge.co.nz
  • Locations: Auckland | Wellington | Christchurch
  • Follow us: LinkedIn | Instagram | YouTube | TikTok

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