Question 1

How do I reserve a room at UniLodge Campus Houses

Accepted Answer

Booking is easy! There are a few ways you can do it:

Complete an application with the University of Canterbury Accommodation Services and they will

Question 2

What kind of Residential Agreements does the property offer?

Accepted Answer

We offer only 41 week residential agreements to new first year students studying at the University of Canterbury.

Question 3

Do you have car parking facilities?

Accepted Answer

No, there is no parking for Tupuārangi.

Question 4

What do I need to buy before I can move in?

Accepted Answer

Your bedroom is furnished with a bed, study desk and chair, and wardrobe. You will need to supply all of your own linen and personal affects.

Question 5

What do I do if I have a visitor?

Accepted Answer

You are permitted to have visitors, as long as they comply with our Residential Rules. Overnight guests should be registered with the UniLodge staff tea.

Question 6

If I really want to move rooms after I move in – is that possible?

Accepted Answer

There are no room moves in the first two weeks of your stay. Following this any room moves will be approved by the General Manager Portfolio as there is space available. There are no guarantees.

Question 7

Can I move out at any time?

Accepted Answer

When you move into Tupuārangi, you sign a Residential Agreement. This is a legally binding document that means you have committed to paying the accommodation fees from the start date on your residential agreement until the end date of your residential agreement. If you move out early you may be subject to penalty fees.

Question 8

What is a Contingency Fee?

Accepted Answer

A Contingency Fee an amount of money that you need to pay that can be used if you do not meet the terms and conditions of your residential agreement. Examples of this include If you fail to keep the property clean, cause damage or are in fee arrears, UniLodge may claim some or all of the contingency fee only when the residency ends.  The majority of fees are refunded in full as most UniLodgers vacate with no issues.

Question 9

How much is the deposit?

Accepted Answer

This will be confirmed soon. Please keep an eye out on our website for more information.

Question 10

Paying the Deposit?

Accepted Answer

To secure your stay with us, you will need to pay your deposit through our payment gateway online when you are going through the acceptance process.

Question 11

What is a Condition Report?

Accepted Answer

This is a form you will be asked to fill out within 48 hours of your arrival. It is your responsibility to tell us the condition of the room/house when you arrive, and we will use this information for when you then move out to make sure you have kept the property in reasonable condition.

Question 12

I am vacating, can I use the contingency fee for my last month’s rent?

Accepted Answer

No, your contingency fees and residential fees are separate payments. You are required to pay rent in the specified way up to and including the date of your departure.

Question 13

What happens when I vacate?

Accepted Answer

You need to leave your room clean and tidy in the same condition as when you arrived, and ensure all personal items have been removed, report any damage that may have been caused during your tenancy. This allows for a speedy contingency fee resolution.